The Direct Index
Report · Durban dentists, clinics and vets · scanned 2026-11-14

Caroline Hawkins Physiotherapy

carolinehawkins.com is partly visible to agents.

Listed by Overture Maps.

BookCallWebsite

Ways to reach Caroline Hawkins Physiotherapy directly, with no marketplace in between. Checked 2026-11-14. Through cliniko acting for the business. Report a mistake

75 Adelaide Tambo Dr, 4051, Durban · +27315631314

Nearby, also direct

Places near Caroline Hawkins Physiotherapy that take a booking or an order on their own website, with no marketplace in between.

Owners

The website's grade

Some AI assistants are turned away by Caroline Hawkins Physiotherapy's website. It can't find a menu or price list, so it answers from other sites. It finds a way to book or order directly, through Cliniko.

57.4%

37.3 of 65 points available

1/5

agent-readiness level, Basic Web Presence

4

things to fix

Provisional, with the action test and the assistant citation check still to come. The hatched part of the bar isn't measured yet.

See what an AI agent reads on this site →

Named by assistants

Named by Gemini for "A physiotherapist for a bad back, first session this week, online booking" in Durban dentists, clinics and vets, November 2026

Each assistant was asked the way people ask, with web search on, for up to three places in Durban dentists, clinics and vets and a link to each one's own site. This business was named in one answer, by 1 of the 2 assistants asked.

QuestionNamed byAsked
A physiotherapist for a bad back, first session this week, online booking.Gemini with a link to this site2026-11-07

Every place named in Durban dentists, clinics and vets, question by question.

Show it

The badge shows how many of the assistants asked named this business, and the month. It updates after every round.

Named by 1 of 2 assistants, Direct Index

<a href="https://directindex.org/r/carolinehawkins.com"><img src="https://directindex.org/badge/named/carolinehawkins.com.svg" alt="Named by 1 of 2 assistants, Direct Index" width="300" height="40"></a>
Assistants

What assistants answer

Each assistant gets three questions about this business: the official website, where to book and where to order. Each cell shows where the answer sent people.

The assistants haven't been asked about this business yet. They're asked about the top-ranked businesses in each city index, and about any business as soon as it's claimed. Claim this page to be included.

Recommended when people ask:
“A physiotherapist for a bad back, first session this week, online booking.” (Gemini, with a link to this site)

Where it stands

How Caroline Hawkins Physiotherapy compares

Where it stands

77 of 255 in Durban dentists, clinics and vets

Top 30% of the sites scanned in this index. Just above: Rockview Medical Centre C, Umlazi Medical Centre C. Just below: Dermatology, Skin Care & Laser Specialists C, Rehabtronics SA C.

What the top 10% of the index doesTop 10%This site
Take bookings or orders on their own domain96%yes
Publish the menu or price list as HTML30%no
Let AI crawlers in (no block at the server or in robots.txt)85%no
Structured data with address, phone and hours19%no
Have an llms.txt41%no

Compared with its peers

Average scoreA or BThis site
Sites built with WordPress 270,003 sites55%25%57.4%
Sites using Cliniko 1,735 sites67%46%57.4%

Nearest places in the index

PlaceDistanceGradeDirect booking or ordering
Dr Naren Chetty146 mCno
The Tooth Doctor155 mCno
Specialist Dermatologists253 mAyes
Dr. Renton Tindall262 mFno
Dr Ness Inc Physio Solutions277 mCyes
Durban North Veterinary Hospital339 mCyes
Ear Institute I Oorinstituut:375 mByes
Dr Calinda Lin572 mDno
Dr. Darby-Wade649 mByes
Dr Sankeshan Padayachee852 mDno
Businesses like yours

Businesses like Caroline Hawkins Physiotherapy in Durban dentists, clinics and vets

GroupSitesAvg scoreA or BThis site
Businesses of the same kind in Durban dentists, clinics and vets25546%14%57.4%
Sites built with WordPress in Durban dentists, clinics and vets13752%15%57.4%

After the top fixes

With the three fixes above (No list of services and prices found; The server turns AI crawlers away at the door; Structured data is incomplete), the score would be about 87.7%. That would be 2nd of 255 in Durban dentists, clinics and vets, up from 77th.

Findings

What to fix first

  1. No list of services and prices found +7 points

    Agents answer 'what do they treat and what does it cost?' from directories instead. Add a page that lists services and prices as text, and link to it from the homepage. How to fix it

  2. The server turns AI crawlers away at the door +6.7 points

    Requests as GPTBot (http_429), PerplexityBot (http_429) were refused, but a normal browser got the page. That's usually a bot list at the host or in a firewall that the owner never chose. Ask the host to allow these user agents. How to fix it

  3. Structured data is incomplete +6 points

    Missing: address, telephone, opening hours. How to fix it

  4. No llms.txt no points, but worth doing

    Optional for now and cheap to add. It's a short text file that describes the business for language models. How to fix it

Send the fixes to your web person

One email with the fixes and the link. Nothing is stored.

No one is listed yet to fix this in Durban dentists, clinics and vets. List your agency or yourself. It's free, and every listing is reviewed by hand.

Already right

  • robots.txt lets AI crawlers in No rule blocks the main AI user agents.
  • Structured data found (Organization) no address, phone or hours in it
  • Appointments through cliniko on your own domain There's no marketplace commission, and the customer stays yours.

Builder: wordpress · contact page /about-caroline/: phone · What to paste

Owners

Own this business?

Claiming is free and takes one email to confirm. Then you can correct what assistants are told, and you get a message only when the score changes.

· Markdown · Dispute a check

Keep watching this business: the assistants are asked again every month, and you see what changed. 2 EUR a month or 19 EUR a year. Deep report: ten questions to each assistant, plus the places nearby. 5 EUR, paid once. Reading and scanning stay free. These few euros pay for the questions sent to the assistants and for the servers.

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For developers and agents

What agents get, and what the site publishes

The direct record agents get for this business, the rails an agent could transact through, and the agent standards the site publishes. Show the details