The Direct Index
Report · scanned 2026-10-24

What an AI agent reads on Steak & Hoagie Works

An assistant's crawler fetches the page once, without running JavaScript, and reads the text, the structured data and the links. Below is what it gets from freshworks.com, taken from the copy the scanner kept.

11,956

characters of text without JavaScript

Organization

structured data for the business

3

of 3 AI crawlers turned away at the edge (GPTBot, ClaudeBot, PerplexityBot)

Text

The words an agent gets

Title: AI-Powered Customer & Employee Service Software | FreshworksBack ButtonFilter Button · language en. First 1,800 of 11,956 characters:

AI-Powered Customer & Employee Service Software | FreshworksSkip to main contentLead the next era of IT | Join us Nov. 12 | Register nowEnglishContact SalesLoginSkip to main contentProductsAI PlatformResourcesPricingStart for freeGet a demoTurn operational complexity into coordinated action Built for agile enterprises, Freshworks runs employee service and customer support on AI-powered workflows, so teams move faster with less friction.Get a demoStart for freeTrusted by 74,000+ businesses worldwideUnified platform forIT & employee serviceFrictionless serviceAlways on operationsEnd-to-end asset visibilityEnterprise service deliveryAlways-on support, on-time resolutionsDeliver a seamless AI-powered support experience, so employees get the right help to resolve their queries faster.77%faster resolution 77%faster resolution *Freshservice Benchmark Report 2025Fewer outages, less downtimeKeep critical services running, so teams stay ahead of issues and resolve them with minimal impact on the business.8%faster average resolution through better asset visibility 8%faster average resolution through better asset visibility *Freshservice Benchmark Report 2025Lower costs, minimum risksGet a clear view of assets and how they connect, so you can optimize costs, stay compliant, and manage changes with confidence.96%Resolution SLA rate96%Resolution SLA rate*Freshservice Benchmark Report 2025Multiple teams, shared platformEnable business teams like HR, Finance, and Legal to deliver a consistent, seamless experience to every employee.4000+hours saved across IT and business4000+hours saved across IT and business*Amerisure case studyResolve with AIUnify customer serviceEmpower agentsAct with foresightAI that works from day oneOOTB AI Agents across verticals50+ prebuilt workflows and automat
Facts

What it can say about the business

A business type in JSON-LDOrganization
NameFreshworks Inc
Telephone+1-855-747-6767
Addressyes
Opening hoursno
Menu or price lista page on another site pinkelephant.co.uk/technology/products/freshservice-implemen
Cuisine in structured datano
JSON-LD blocks5 (ContactPoint, Country, ImageObject, Organization, Place, PostalAddress)
Actions

The links it would act on

No booking or ordering link found. An agent has nothing to act on.

Everything here comes from fetching the homepage once as a crawler. The report turns it into a score and a list of fixes, with code to paste.