---
title: Fresha: what agents find on the sites that use it · The Direct IndexFresha, day by dayFresha: sites in the index
url: https://directindex.org/vendors/fresha?format=md
---

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 [Vendors](https://directindex.org/vendors) · booking · marketplace

# Fresha: what agents find on the sites that use it

132 business websites in the index hand their booking to Fresha. They score 52% on average; 3% score A or B. Of the 6 action-tested, an agent reached the step before confirming on 67%.

132

sites in the index use it

52%

average Agent-Direct Score

3%

score A or B

67%

action test passed, of 6 tested

Fresha is a marketplace: the business's site sends the agent to Fresha, and the transaction and its commission go through it.

 Terms

## May an agent use Fresha?

**Partners only.** Fresha's terms of use (August 2026) bar automated programs, bots and scraping; sanctioned assistant integrations exist (ChatGPT and Claude through Fresha's MCP server, Gemini, Alexa), and clients complete the booking on Fresha.

Read 2026-10-15 from [terms.fresha.com/terms-use](https://terms.fresha.com/terms-use). An agent may act only through the vendor's sanctioned partner integrations; the public terms otherwise restrict automated use. The vendor's own page wins over anything written here; write to hello@directindex.org to correct it. All vendors: [vendor terms for agents](https://directindex.org/vendors/terms).

 Action test

## Can an agent act on the Fresha page?

A browser opens the direct booking or ordering page and looks for the controls an agent needs (date, time, party size, add to cart, prices); it never fills or submits anything.

| Reached the step before confirming | 4 |
| A path exists but an agent would struggle | 1 |
| An agent cannot act there | 1 |

 Over time

## Fresha, day by day

| Day | Sites | Avg score | A or B | Action test passed |
| --- | --- | --- | --- | --- |
| 2026-10-14 | 122 | 52% | 3% | 33% |

One row a day since 2026-10-14, from the daily recount over the latest scan of every site; the chart gains a point a day.

 Where

## Cities where Fresha is most used

[London hairdressers and beauty salons](https://directindex.org/city/london-salons) 45 · [Toronto hairdressers and beauty salons](https://directindex.org/city/toronto-salons) 15 · [Vancouver hairdressers and beauty salons](https://directindex.org/city/vancouver-salons) 14 · [Edinburgh hairdressers and beauty salons](https://directindex.org/city/edinburgh-salons) 5 · [New York hairdressers and beauty salons](https://directindex.org/city/new-york-salons) 4

 Examples

## Best-scoring sites using Fresha

| [Dolled & Dapper](https://directindex.org/r/dolledanddapper.com) San Francisco hairdressers and beauty salons | **B** 82.5% |
| [Backworks](https://directindex.org/r/backworks.london) London hairdressers and beauty salons | **B** 75.4% |
| [Divas & Dudes Hair Boutique](https://directindex.org/r/divas-n-dudes.com) London hairdressers and beauty salons | **B** 72.3% |
| [Eastend](https://directindex.org/r/eastendwellst.co.uk) London hairdressers and beauty salons | **B** 72.3% |
| [Angelite Esthetics](https://directindex.org/r/angeliteesthetics.com) Toronto hairdressers and beauty salons | **C** 69.2% |

Computed 2026-10-14 from the latest scan of every business with a website of its own, in every city index; refreshed daily. Are you Fresha? Write to hello@directindex.org and we will verify your widget with you and keep this page right.

#### The Direct Index

[Why direct](https://directindex.org/why)[About and principles](https://directindex.org/about)[Methodology](https://directindex.org/methodology)[Privacy](https://directindex.org/privacy)

#### Use it

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#### Vendors and help

[Booking and ordering vendors](https://directindex.org/vendors)[Do their terms allow agents?](https://directindex.org/vendors/terms)[Vendor verification](https://directindex.org/vendors/verification)[Website builders](https://directindex.org/builders)[Who can fix this](https://directindex.org/providers)[For agencies](https://directindex.org/agency)

#### For agents

[llms.txt](https://directindex.org/llms.txt)[llms-full.txt](https://directindex.org/llms-full.txt)[OpenAPI](https://directindex.org/openapi.json)[MCP server](https://directindex.org/.well-known/mcp/server-card.json)[A2A agent](https://directindex.org/.well-known/agent-card.json)[Direct feeds](https://directindex.org/direct.json)

#### Data

[Open data, CSV and JSON](https://directindex.org/data)[The quarterly edition](https://directindex.org/editions)[City data, JSON and Markdown](https://directindex.org/cities)[Sitemap](https://directindex.org/sitemap.xml)

Business listings from OpenStreetMap contributors, ODbL. Scores under the same licence.

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