# The Shoulder Practice: Agent-Direct Score F (35.4%)

Site: https://www.theshoulderpractice.net/
Report: https://directindex.org/r/theshoulderpractice.net
Scanned: 2026-10-24 (Provisional, with the action test and the assistant citation check still to come. The hatched part of the bar isn't measured yet.)
The Shoulder Practice is largely invisible to agents.
AI assistants can't open The Shoulder Practice's website, so they go by what other sites say about it.

## Direct links
- Book directly: https://www.theshoulderpractice.net/book-an-appointment/ (on the business's own site)
- Phone: 0215550530
- Address: Milnerton Mediclinic Racecourse Rd, 7441, Milnerton

## Nearby, also direct
Places near The Shoulder Practice that take a booking or an order on their own website, with no marketplace in between.
- Nicky Arpesella & Associates Physiotherapists (60 m): https://directindex.org/r/mediclinic.co.za
- Dr Marelie Steenekamp (70 m): https://directindex.org/r/milnertonpaediatrician.co.za
- HealthFort Clinics (890 m): https://directindex.org/r/healthfortclinic.com

## What to fix first
- **The site turns away every visitor that isn't a browser, AI agents included.** (+25 points) A plain fetch was refused (http_503). Only a real browser got the page. Every AI crawler and agent gets turned away the same way, so Reachable scores 0 and the rest is measured on the page as the browser rendered it. Ask the host to let the AI user agents through. Guide: https://directindex.org/guides/blocking-ai-crawlers-without-knowing
- **Structured data is incomplete.** (+7 points) Missing: address, telephone, opening hours. Guide: https://directindex.org/guides/structured-data-restaurant
- **No list of services and prices found.** (+7 points) Agents answer 'what do they treat and what does it cost?' from directories instead. Add a page that lists services and prices as text, and link to it from the homepage. Guide: https://directindex.org/guides/menu-pdf-ai

## What the site tells visitors (Measured, not scored)
- **The footer says © 2023.** Visitors and assistants may read that year as the last time anyone looked after the site. In Cape Town, 57% of comparable sites that show a year say 2025 or later.

## Fix kit: What to paste

Structured data (JSON-LD). Paste it as one block in the page's head, or in the builder's custom code box. Change anything that's wrong.

```html
<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "Person",
  "name": "The Shoulder Practice",
  "url": "https://www.theshoulderpractice.net/",
  "telephone": "0215550530",
  "address": "Milnerton Mediclinic Racecourse Rd, 7441, Milnerton",
  "geo": {
    "@type": "GeoCoordinates",
    "latitude": -33.8660609,
    "longitude": 18.5070598
  },
  "potentialAction": [
    {
      "@type": "ReserveAction",
      "target": {
        "@type": "EntryPoint",
        "urlTemplate": "https://www.theshoulderpractice.net/book-an-appointment/",
        "actionPlatform": [
          "http://schema.org/DesktopWebPlatform",
          "http://schema.org/MobileWebPlatform"
        ]
      },
      "result": {
        "@type": "Reservation",
        "name": "Reservation"
      }
    }
  ]
}
</script>
```

## Already right
- **robots.txt lets AI crawlers in.** There's no robots.txt, which means everything is allowed.
- **Structured data found (Person).** no address, phone or hours in it
- **Appointments on your own site.** Agents can book an appointment without going through a marketplace.

## Where it stands
466 of 561 in Cape Town dentists, clinics and vets. Top 83% of the sites scanned in this index.

| What the top 10% of the index does | Top 10% | This site |
|---|---|---|
| Take bookings or orders on their own domain | 100% | yes |
| Publish the menu or price list as HTML | 7% | no |
| Let AI crawlers in (no block at the server or in robots.txt) | 97% | no |
| Structured data with address, phone and hours | 14% | no |
| Have an llms.txt | 29% | no |

Nearest places in the index: Nicky Arpesella & Associates Physiotherapists (B, 64 m, https://directindex.org/r/mediclinic.co.za); Dr Marelie Steenekamp (C, 70 m, https://directindex.org/r/milnertonpaediatrician.co.za); Dr Peter Smith (D, 105 m, https://directindex.org/r/orthosurgeon.co.za); Dr. Cohen Jonathan H (D, 118 m, https://directindex.org/r/capetowndentists.co.za); Dr. Maré Du Plessis (F, 216 m, https://directindex.org/r/drduplessis.com); Workability (D, 405 m, https://directindex.org/r/workability.co.za); Ixia Street Animal Hospital (D, 548 m, https://directindex.org/r/ixiastreetanimalhospital.co.za); Nu Dental (F, 611 m, https://directindex.org/r/nudental.co.za); Baker McVeigh (D, 633 m, https://directindex.org/r/bakermcveigh.com); HealthFort Clinics (B, 890 m, https://directindex.org/r/healthfortclinic.com).

## What assistants answer
The assistants haven't been asked about this business yet. They're asked about the top-ranked businesses in each city index, and about any business as soon as it's claimed. Claim this page to be included.

The assistants were asked 12 everyday questions about Cape Town dentists, clinics and vets and named 59 places. The Shoulder Practice wasn't one of them. See who was named: https://directindex.org/city/cape-town-clinics/recommended


Compared with its peers: Sites built with WordPress 55% (24% A or B, 224455 sites); This site 35.4%.

See what an AI agent reads on this site: https://directindex.org/r/theshoulderpractice.net/agent-view

## Businesses like The Shoulder Practice in Cape Town dentists, clinics and vets

| Group | Sites | Avg score | A or B | This site |
|---|---|---|---|---|
| Businesses of the same kind in Cape Town dentists, clinics and vets | 561 | 50% | 16% | 35.4% |
| Sites built with WordPress in Cape Town dentists, clinics and vets | 308 | 54% | 21% | 35.4% |

The best of the sites built with WordPress in Cape Town dentists, clinics and vets: Panorama Centre for Surgical Oncology (A 87.7%, https://directindex.org/r/pacso.co.za); The Recovery Hub SA (A 86.2%, https://directindex.org/r/therecoveryhub.co.za); Dr Guillaume Barker (B 84.6%, https://directindex.org/r/cosmeticdental.co.za); Dr Sheryl Smithies - Aesthetic & Cosmetic Dentist (B 84.6%, https://directindex.org/r/enamel.clinic); Lonese Jacobs Physiotherapist (B 84.6%, https://directindex.org/r/lonesephysio.co.za).

With the three fixes above (The site turns away every visitor that isn't a browser, AI agents included; Structured data is incomplete; No list of services and prices found), the score would be about 95.4%, which would be first of 561 in Cape Town dentists, clinics and vets.

## The direct record
What agents get for The Shoulder Practice, as JSON: https://directindex.org/api/direct/theshoulderpractice.net
- Book: https://www.theshoulderpractice.net/book-an-appointment/ (own site; found by the scan of 2026-10-24, not yet tested)
- Order: none on record
- Menu: none on record
- Hours: none on record
- Phone: 0215550530
- Stable links that count: https://directindex.org/go/theshoulderpractice.net/book

## Can an agent transact?
Measured, not scored (the score stays at spec v1.0).
- UCP profile (/.well-known/ucp, Google and Shopify's Universal Commerce Protocol): no
- ACP discovery document (/.well-known/acp.json, OpenAI and Stripe's Agentic Commerce Protocol): no
- MCP server card (/.well-known/mcp/server-card.json): no
- Ordering vendor that takes agent orders (Square, Toast, or a vendor whose terms allow agents): no

Only a real browser got this page (a plain fetch got http_503); Readable and Actionable were measured on the rendered page.

## Score breakdown
| Component | Points | Available |
|---|---|---|
| Reachable | 0 | 25 |
| Readable | 8 | 25 |
| Actionable | 15 | 15 (the action test: pending) |
| Cited | 0 | 0 (the assistant citation check: pending) |

## Agent readiness (Cloudflare)
Not measured for this scan.
- JSON-LD for the business: yes

Keep watching this business (https://directindex.org/r/theshoulderpractice.net/plan): the assistants are asked again every month, and you see what changed. 2 EUR a month or 19 EUR a year.
Deep report: https://directindex.org/r/theshoulderpractice.net/deep. Ten questions phrased the way people ask them, each assistant's full answer, the eight nearest similar places, the fix plan and a PDF. 5 EUR, paid once. Reading and scanning stay free. These few euros pay for the questions sent to the assistants and for the servers.
Methodology: https://directindex.org/methodology · Rescan now: https://directindex.org/scan?url=theshoulderpractice.net&force=1