# PatientPoint: Agent-Direct Score D (52.6%)

Site: https://patientpoint.com
Report: https://directindex.org/r/patientpoint.com
Scanned: 2026-10-24 (Provisional, with the action test and the assistant citation check still to come. The hatched part of the bar isn't measured yet.)
PatientPoint is hard for agents to use.
Some AI assistants are turned away by PatientPoint's website. It can read what PatientPoint offers. It can't find a link to book or order online.

## Direct links
- Menu: https://connect.patientpoint.com/POC-impact-on-life-sciences-companies?utm_source=customer-website&#038;utm_medium=ebook&#038;utm_content=poc-101-ebook-mega-menu-resource&#038;utm_campaign=client-conmar-2023
- Phone: (888) 479-5600
- Address: 19 W 34th St Fl 12, 10001, New York

## Nearby, also direct
Places near PatientPoint that take a booking or an order on their own website, with no marketplace in between.
- NY Ketamine Infusions (30 m): https://directindex.org/r/nyketamine.com
- IV MD (30 m): https://directindex.org/r/ivmdnyc.com
- Downtown Podiatry Physicians (40 m): https://directindex.org/r/downtownpodiatryphysicians.com
- Dr. Aakruti Bhalja (40 m): https://directindex.org/r/a1footandankle.com
- Physical Therapists (60 m): https://directindex.org/r/physicaltherapistsnyc.com

## What to fix first
- **No online booking link on the website.** (+15 points) There's no link on the site for an agent to follow. If you take bookings or orders through a platform, link to it from the site so agents can find it. Add an online appointment page on your own domain. Guide: https://directindex.org/guides/book-direct-on-your-own-website
- **Structured data is incomplete.** (+7 points) Missing: address, telephone, opening hours. Guide: https://directindex.org/guides/structured-data-restaurant
- **The server turns AI crawlers away at the door.** (+3.3 points) Requests as ClaudeBot (http_429) were refused, but a normal browser got the page. That's usually a bot list at the host or in a firewall that the owner never chose. Ask the host to allow these user agents. Guide: https://directindex.org/guides/blocking-ai-crawlers-without-knowing
- **robots.txt blocks GPTBot, ClaudeBot.** (+2.5 points) These are the crawlers behind ChatGPT, Claude, Perplexity and Google's AI features. Remove the Disallow lines for them, or add explicit Allow rules. Guide: https://directindex.org/guides/robots-txt-for-ai-agents
- **No llms.txt.** (no points, but worth doing) Optional for now and cheap to add. It's a short text file that describes the business for language models. Guide: https://directindex.org/guides/llms-txt-for-a-business

## Fix kit: What to paste

Structured data (JSON-LD). Paste it as one block in the page's head, or in the builder's custom code box. Change anything that's wrong.

```html
<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "Organization",
  "name": "PatientPoint",
  "url": "https://patientpoint.com",
  "telephone": "(888) 479-5600",
  "address": "19 W 34th St Fl 12, 10001, New York",
  "geo": {
    "@type": "GeoCoordinates",
    "latitude": 40.70756639999999,
    "longitude": -74.00735829999999
  }
}
</script>
```

robots.txt. Add these lines to /robots.txt and delete any Disallow rule that names these crawlers.

```
# Let AI assistants read the site: they send people to you; a marketplace keeps them.
# Remove any Disallow lines for these names elsewhere in this file.
User-agent: GPTBot
Allow: /

User-agent: ClaudeBot
Allow: /

User-agent: PerplexityBot
Allow: /

User-agent: Google-Extended
Allow: /

User-agent: OAI-SearchBot
Allow: /

User-agent: ChatGPT-User
Allow: /

User-agent: Claude-User
Allow: /

User-agent: Perplexity-User
Allow: /
```

llms.txt. Save as /llms.txt at the root of the site.

```
# PatientPoint

> organization in 19 W 34th St Fl 12, 10001, New York, New York dentists, clinics and vets. Phone (888) 479-5600.

## Book or order directly

- Menu: https://connect.patientpoint.com/POC-impact-on-life-sciences-companies?utm_source=customer-website&#038;utm_medium=ebook&#038;utm_content=poc-101-ebook-mega-menu-resource&#038;utm_campaign=client-conmar-2023

## About

- Website: https://patientpoint.com
- This file follows llms.txt (https://llmstxt.org): a short plain-text description for language models.
```

## Already right
- **Structured data found (Organization).** no address, phone or hours in it
- **List of services and prices is an HTML page.** Agents can read the items and prices.

## Where it stands
3237 of 6357 in New York dentists, clinics and vets. Top 51% of the sites scanned in this index.

| What the top 10% of the index does | Top 10% | This site |
|---|---|---|
| Take bookings or orders on their own domain | 98% | no |
| Publish the menu or price list as HTML | 5% | yes |
| Let AI crawlers in (no block at the server or in robots.txt) | 96% | no |
| Structured data with address, phone and hours | 31% | no |
| Have an llms.txt | 37% | no |

Nearest places in the index: Carnavali Fernando C Md (F, 3 m, https://directindex.org/r/ahrcnyc.org); Comprehensive Pain Management (F, 19 m, https://directindex.org/r/ccm-resources.com); NY Ketamine Infusions (C, 27 m, https://directindex.org/r/nyketamine.com); IV MD (C, 28 m, https://directindex.org/r/ivmdnyc.com); Downtown Podiatry Physicians (C, 39 m, https://directindex.org/r/downtownpodiatryphysicians.com); Dr. Aakruti Bhalja (C, 40 m, https://directindex.org/r/a1footandankle.com); Francis A. Pflum, Md (F, 40 m, https://directindex.org/r/spinearthronynj.com); Rehabilitation Medicine Center of New York (C, 47 m, https://directindex.org/r/nycpain.com); Physical Therapists (C, 56 m, https://directindex.org/r/physicaltherapistsnyc.com); Ora Pearlstein, MD (D, 61 m, https://directindex.org/r/drorapearlstein.com).

## What assistants answer
The assistants haven't been asked about this business yet. They're asked about the top-ranked businesses in each city index, and about any business as soon as it's claimed. Claim this page to be included.


Compared with its peers: Sites built with WordPress 55% (24% A or B, 217120 sites); This site 52.6%.

See what an AI agent reads on this site: https://directindex.org/r/patientpoint.com/agent-view

## Businesses like PatientPoint in New York dentists, clinics and vets

| Group | Sites | Avg score | A or B | This site |
|---|---|---|---|---|
| Businesses of the same kind in New York dentists, clinics and vets | 6357 | 49% | 19% | 52.6% |
| Sites built with WordPress in New York dentists, clinics and vets | 2611 | 58% | 30% | 52.6% |

The best of the sites built with WordPress in New York dentists, clinics and vets: Central Park Orthodontics (A 95.4%, https://directindex.org/r/centralparkorthodontics.com); Cosmetic Dentistry NY- Dr. Viviane Trinh - Dentist (A 95.4%, https://directindex.org/r/cosmeticdentistryny.com); Sutton Animal Hospital (A 95.4%, https://directindex.org/r/suttonvet.com); SkinLab (A 93.8%, https://directindex.org/r/skinlab-nyc.com); Russak Dermatology Clinic (A 89.2%, https://directindex.org/r/russakplus.com).

With the three fixes above (No online booking link on the website; Structured data is incomplete; The server turns AI crawlers away at the door), the score would be about 91.5%. That would be 9th of 6,357 in New York dentists, clinics and vets, up from 3237th.

## The direct record
What agents get for PatientPoint, as JSON: https://directindex.org/api/direct/patientpoint.com
- Book: none on record
- Order: none on record
- Menu: https://connect.patientpoint.com/POC-impact-on-life-sciences-companies?utm_source=customer-website&#038;utm_medium=ebook&#038;utm_content=poc-101-ebook-mega-menu-resource&#038;utm_campaign=client-conmar-2023 (html_page; from the scan)
- Hours: none on record
- Phone: (888) 479-5600
- Stable links that count: https://directindex.org/go/patientpoint.com/menu

## Can an agent transact?
Measured, not scored (the score stays at spec v1.0).
- UCP profile (/.well-known/ucp, Google and Shopify's Universal Commerce Protocol): no
- ACP discovery document (/.well-known/acp.json, OpenAI and Stripe's Agentic Commerce Protocol): no
- MCP server card (/.well-known/mcp/server-card.json): no
- Ordering vendor that takes agent orders (Square, Toast, or a vendor whose terms allow agents): no

## Score breakdown
| Component | Points | Available |
|---|---|---|
| Reachable | 19.2 | 25 |
| Readable | 15 | 25 |
| Actionable | 0 | 15 (the action test: pending) |
| Cited | 0 | 0 (the assistant citation check: pending) |

## Agent readiness (Cloudflare)
Level 1 of 5, Basic Web Presence. Cloudflare's report: https://isitagentready.com/patientpoint.com
- Link headers on the homepage: no (how: https://isitagentready.com/.well-known/agent-skills/link-headers/SKILL.md)
- sitemap.xml: yes
- AI bot rules in robots.txt: yes
- Content Signals in robots.txt: no (how: https://isitagentready.com/.well-known/agent-skills/content-signals/SKILL.md)
- Markdown on Accept: text/markdown: no (how: https://isitagentready.com/.well-known/agent-skills/markdown-negotiation/SKILL.md)
- llms.txt: no (how: https://isitagentready.com/.well-known/agent-skills/llms-txt/SKILL.md)
- API catalog (RFC 9727): no (how: https://isitagentready.com/.well-known/agent-skills/api-catalog/SKILL.md)
- MCP server card: no (how: https://isitagentready.com/.well-known/agent-skills/mcp-server-card/SKILL.md)
- A2A agent card: no (how: https://isitagentready.com/.well-known/agent-skills/a2a-agent-card/SKILL.md)
- Agent Skills index: no (how: https://isitagentready.com/.well-known/agent-skills/agent-skills/SKILL.md)
- OAuth or OIDC discovery: yes
- OAuth protected resource metadata: yes
- auth.md: no (how: https://isitagentready.com/.well-known/agent-skills/auth-md/SKILL.md)
- Web Bot Auth key directory: no (how: https://isitagentready.com/.well-known/agent-skills/web-bot-auth/SKILL.md)
- ARD capability manifest: no (how: https://isitagentready.com/.well-known/agent-skills/ard/SKILL.md)
- DNS-AID records: no (how: https://isitagentready.com/.well-known/agent-skills/dns-aid/SKILL.md)
- WebMCP tools on the page: no (how: https://isitagentready.com/.well-known/agent-skills/webmcp/SKILL.md)
- JSON-LD for the business: yes

Keep watching this business (https://directindex.org/r/patientpoint.com/plan): the assistants are asked again every month, and you see what changed. 2 EUR a month or 19 EUR a year.
Deep report: https://directindex.org/r/patientpoint.com/deep. Ten questions phrased the way people ask them, each assistant's full answer, the eight nearest similar places, the fix plan and a PDF. 5 EUR, paid once. Reading and scanning stay free. These few euros pay for the questions sent to the assistants and for the servers.
Methodology: https://directindex.org/methodology · Rescan now: https://directindex.org/scan?url=patientpoint.com&force=1
