# Hickory and Heart: Agent-Direct Score B (73.8%)

Site: http://www.hickoryandheart.com/
Report: https://directindex.org/r/hickoryandheart.com
Scanned: 2026-10-23 (Provisional, with the action test and the assistant citation check still to come. The hatched part of the bar isn't measured yet.)
Hickory and Heart is mostly ready for agents.
An AI assistant can open Hickory and Heart's website. It can read what Hickory and Heart offers. It finds a way to book or order directly, through SpotOn.

## Direct links
- Book directly: https://static.spotapps.co/website_images/ab_websites/54808_website_v1/hh_takeout_menu_july_2026.pdf (through spoton acting for the business)
- Order directly: https://hickoryandheart.com/order-online/ (on the business's own site)
- Menu: https://hickoryandheart.com/charlotte-providence-hickory-and-heart-food-menu
- Phone: +17042466030
- Address: 10822 Providence Rd, 28277, Charlotte

## Nearby, also direct
Places near Hickory and Heart that take a booking or an order on their own website, with no marketplace in between.
- Arooji's Wine Room and Ristorante (160 m): https://directindex.org/r/aroojis.com
- Buffalo Wings & Rings (170 m): https://directindex.org/r/wingsandrings.com
- Naf Naf Grill (170 m): https://directindex.org/r/nafnafgrill.com
- Romano's Macaroni Grill (170 m): https://directindex.org/r/macaronigrill.com
- Cafe Carolina & Bakery (200 m): https://directindex.org/r/cafecarolina.com

## What to fix first
- **No structured data for the business.** (+14 points) Add schema.org JSON-LD for the business (Restaurant, LocalBusiness or the closest type, with name, address, telephone and openingHoursSpecification, plus servesCuisine and acceptsReservations). Every assistant reads this block first, and the fix kit below has it filled in. Guide: https://directindex.org/guides/structured-data-restaurant
- **No llms.txt.** (no points, but worth doing) Optional for now and cheap to add. It's a short text file that describes the business for language models. Guide: https://directindex.org/guides/llms-txt-for-a-business
- **The phone number on the site doesn't match the open map data.** The site shows +17045425959, but OpenStreetMap or Overture Maps lists +17042466030. An assistant that sees two numbers can't tell which one to trust. Fix whichever is wrong, on the site or in the map data at openstreetmap.org.

## Fix kit: What to paste

Structured data (JSON-LD). Paste it as one block in the page's head, or in the builder's custom code box. Change anything that's wrong.

```html
<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "LocalBusiness",
  "name": "Hickory and Heart",
  "url": "http://www.hickoryandheart.com/",
  "telephone": "+17042466030",
  "address": "10822 Providence Rd, 28277, Charlotte",
  "geo": {
    "@type": "GeoCoordinates",
    "latitude": 35.06276814,
    "longitude": -80.77148132
  },
  "potentialAction": [
    {
      "@type": "ReserveAction",
      "target": {
        "@type": "EntryPoint",
        "urlTemplate": "https://static.spotapps.co/website_images/ab_websites/54808_website_v1/hh_takeout_menu_july_2026.pdf",
        "actionPlatform": [
          "http://schema.org/DesktopWebPlatform",
          "http://schema.org/MobileWebPlatform"
        ]
      },
      "result": {
        "@type": "Reservation",
        "name": "Reservation"
      }
    },
    {
      "@type": "OrderAction",
      "target": {
        "@type": "EntryPoint",
        "urlTemplate": "https://hickoryandheart.com/order-online/",
        "actionPlatform": [
          "http://schema.org/DesktopWebPlatform",
          "http://schema.org/MobileWebPlatform"
        ]
      }
    }
  ]
}
</script>
```

llms.txt. Save as /llms.txt at the root of the site.

```
# Hickory and Heart

> local business (barbecue) in 10822 Providence Rd, 28277, Charlotte, Charlotte. Phone +17042466030.

## Book or order directly

- Book: https://static.spotapps.co/website_images/ab_websites/54808_website_v1/hh_takeout_menu_july_2026.pdf (through spoton acting for the business)
- Order: https://hickoryandheart.com/order-online/ (on the business's own site)
- Menu: https://hickoryandheart.com/charlotte-providence-hickory-and-heart-food-menu

## About

- Website: http://www.hickoryandheart.com/
- This file follows llms.txt (https://llmstxt.org): a short plain-text description for language models.
```

## Already right
- **robots.txt lets AI crawlers in.** No rule blocks the main AI user agents.
- **AI crawlers get the page.** GPTBot, ClaudeBot and PerplexityBot all got a normal response.
- **Menu or price list is an HTML page.** Agents can read the items and prices.
- **Booking through spoton on your own domain.** There's no marketplace commission, and the customer stays yours.
- **Ordering on your own site.** Agents can order without going through a marketplace.

## Where it stands
366 of 1225 in Charlotte. Top 30% of the sites scanned in this index.

| What the top 10% of the index does | Top 10% | This site |
|---|---|---|
| Take bookings or orders on their own domain | 100% | yes |
| Publish the menu or price list as HTML | 93% | yes |
| Let AI crawlers in (no block at the server or in robots.txt) | 95% | yes |
| Structured data with address, phone and hours | 67% | no |
| Have an llms.txt | 40% | no |

Nearest places in the index: Red Bowl Asian Bistro (F, 54 m, https://directindex.org/r/redbowlusa.com); Queen City Craft and Gourmet (D, 158 m, https://directindex.org/r/queencitycraftandgourmet.com); Arooji's Wine Room and Ristorante (C, 163 m, https://directindex.org/r/aroojis.com); Buffalo Wings & Rings (B, 167 m, https://directindex.org/r/wingsandrings.com); Naf Naf Grill (B, 168 m, https://directindex.org/r/nafnafgrill.com); Romano's Macaroni Grill (B, 169 m, https://directindex.org/r/macaronigrill.com); Shuckin' Shack Oyster Bar (B, 181 m, https://directindex.org/r/theshuckinshack.com); Cafe Carolina & Bakery (C, 203 m, https://directindex.org/r/cafecarolina.com); Ruchi Authentic Indian Cuisine (A, 210 m, https://directindex.org/r/ruchiauthenticindian.com); Penn Station (A, 968 m, https://directindex.org/r/penn-station.com).

## What assistants answer
The assistants haven't been asked about this business yet. They're asked about the top-ranked businesses in each city index, and about any business as soon as it's claimed. Claim this page to be included.

The assistants were asked 12 everyday questions about Charlotte and named 91 places. Hickory and Heart wasn't one of them. See who was named: https://directindex.org/city/charlotte/recommended


Compared with its peers: Sites built with WordPress 55% (25% A or B, 236087 sites); Sites using SpotOn 78% (69% A or B, 2369 sites); This site 73.8%.

See what an AI agent reads on this site: https://directindex.org/r/hickoryandheart.com/agent-view

## Businesses like Hickory and Heart in Charlotte

| Group | Sites | Avg score | A or B | This site |
|---|---|---|---|---|
| Businesses of the same kind in Charlotte | 1225 | 56% | 38% | 73.8% |
| Sites built with WordPress in Charlotte | 307 | 67% | 50% | 73.8% |
| Sites using SpotOn in Charlotte | 81 | 74% | 54% | 73.8% |
| Sites built with WordPress and using SpotOn in Charlotte | 4 | 70% | 50% | 73.8% |

The best of the sites built with WordPress and using SpotOn in Charlotte: Harold's Chicken and Ice Bar (B 74.3%, https://directindex.org/r/haroldschickenandicebar.com); Ed's Tavern Dilworth (C 66.2%, https://directindex.org/r/edstavern.com); Mezzo Market (C 66.2%, https://directindex.org/r/mezzomarketclt.com).

With the fix above (No structured data for the business), the score would be about 95.4%. That would be 43rd of 1,225 in Charlotte, up from 366th.

## The direct record
What agents get for Hickory and Heart, as JSON: https://directindex.org/api/direct/hickoryandheart.com
- Book: https://static.spotapps.co/website_images/ab_websites/54808_website_v1/hh_takeout_menu_july_2026.pdf (vendor on own site: SpotOn; found by the scan of 2026-10-23, not yet tested)
- Order: https://hickoryandheart.com/order-online/ (own site; found by the scan of 2026-10-23, not yet tested)
- Menu: https://hickoryandheart.com/charlotte-providence-hickory-and-heart-food-menu (html_page; from the scan)
- Hours: none on record
- Phone: +17042466030
- Stable links that count: https://directindex.org/go/hickoryandheart.com/book, https://directindex.org/go/hickoryandheart.com/order, https://directindex.org/go/hickoryandheart.com/menu

## Can an agent transact?
Measured, not scored (the score stays at spec v1.0).
- UCP profile (/.well-known/ucp, Google and Shopify's Universal Commerce Protocol): no
- ACP discovery document (/.well-known/acp.json, OpenAI and Stripe's Agentic Commerce Protocol): no
- MCP server card (/.well-known/mcp/server-card.json): no
- Ordering vendor that takes agent orders (Square, Toast, or a vendor whose terms allow agents): no

Found one hop past the home page: booking page /order-online/: ordering via chownow, ordering via doordash, ordering via ubereats.

## Score breakdown
| Component | Points | Available |
|---|---|---|
| Reachable | 25 | 25 |
| Readable | 8 | 25 |
| Actionable | 15 | 15 (the action test: pending) |
| Cited | 0 | 0 (the assistant citation check: pending) |

## Agent readiness (Cloudflare)
Level 1 of 5, Basic Web Presence. Cloudflare's report: https://isitagentready.com/hickoryandheart.com
- Link headers on the homepage: no (how: https://isitagentready.com/.well-known/agent-skills/link-headers/SKILL.md)
- sitemap.xml: yes
- AI bot rules in robots.txt: yes
- Content Signals in robots.txt: no (how: https://isitagentready.com/.well-known/agent-skills/content-signals/SKILL.md)
- Markdown on Accept: text/markdown: no (how: https://isitagentready.com/.well-known/agent-skills/markdown-negotiation/SKILL.md)
- llms.txt: no (how: https://isitagentready.com/.well-known/agent-skills/llms-txt/SKILL.md)
- API catalog (RFC 9727): no (how: https://isitagentready.com/.well-known/agent-skills/api-catalog/SKILL.md)
- MCP server card: no (how: https://isitagentready.com/.well-known/agent-skills/mcp-server-card/SKILL.md)
- A2A agent card: no (how: https://isitagentready.com/.well-known/agent-skills/a2a-agent-card/SKILL.md)
- Agent Skills index: no (how: https://isitagentready.com/.well-known/agent-skills/agent-skills/SKILL.md)
- OAuth or OIDC discovery: no (how: https://isitagentready.com/.well-known/agent-skills/oauth-discovery/SKILL.md)
- OAuth protected resource metadata: no (how: https://isitagentready.com/.well-known/agent-skills/oauth-protected-resource/SKILL.md)
- auth.md: no (how: https://isitagentready.com/.well-known/agent-skills/auth-md/SKILL.md)
- Web Bot Auth key directory: no (how: https://isitagentready.com/.well-known/agent-skills/web-bot-auth/SKILL.md)
- ARD capability manifest: no (how: https://isitagentready.com/.well-known/agent-skills/ard/SKILL.md)
- DNS-AID records: no (how: https://isitagentready.com/.well-known/agent-skills/dns-aid/SKILL.md)
- WebMCP tools on the page: no (how: https://isitagentready.com/.well-known/agent-skills/webmcp/SKILL.md)
- JSON-LD for the business: no

Keep watching this business (https://directindex.org/r/hickoryandheart.com/plan): the assistants are asked again every month, and you see what changed. 2 EUR a month or 19 EUR a year.
Deep report: https://directindex.org/r/hickoryandheart.com/deep. Ten questions phrased the way people ask them, each assistant's full answer, the eight nearest similar places, the fix plan and a PDF. 5 EUR, paid once. Reading and scanning stay free. These few euros pay for the questions sent to the assistants and for the servers.
Methodology: https://directindex.org/methodology · Rescan now: https://directindex.org/scan?url=hickoryandheart.com&force=1